Writing Excellence Through Domain Awareness

A little while back, Tom Johnson posted an article entitled Seeing things from the perspective of a learner in which he says, “The balance between knowing and not knowing is the tension that undergirds the whole profession of technical writing.”.

I think that is absolutely correct. The point, after all, is to assist the reader on their journey from ignorance to knowledge. I say assist, because this is not a journey that can be accomplished simply be reading. The reader has work to do to integrate their knowledge. They need to get their hands dirty. But a sympathy with the troubles and perils of that path is at very least, highly useful to the writer. read more

The other thing wrong with the DIKW pyramid

I took a side swipe at the DIKW (Data Information Knowledge Wisdom) pyramid the other day, and included a link to David Weinberger’s excellent debunking of it, which concludes:

The real problem with the DIKW pyramid is that it’s a pyramid. The image that knowledge (much less wisdom) results from applying finer-grained filters at each level, paints the wrong picture. That view is natural to the Information Age which has been all about filtering noise, reducing the flow to what is clean, clear and manageable. Knowledge is more creative, messier, harder won, and far more discontinuous. read more

The Web Leaves You Smarter, But Feeling Dumber

Is the Web making us smarter or dumber? Kath McNiff sums up the dilemma beautifully:

I fear that the web is not making me smarter. It’s distressing my synapses and dumbing me down. Not because the content is junk but because there is too much good stuff. Amazing material at my finger tips – TED talks, zeitgeisty blogs, beautiful pins and seriously meaty journal articles.

It’s the “too much good stuff” that is the problem. (The emphasis is Kath’s, not mine.) Feeling smart is not so much about having knowledge, as it is about feeling like you are in command of a subject. Read a book and you can really feel like you understand the subject matter. You feel smart. read more