As readers and content both go increasingly online, findability becomes an ever greater concern. The organization of content therefore becomes more and more important. Content can’t be effective if it is not found. There are three components to content organization: classification, relationships, and stickiness. Traditionally, we have focused most of our effort on classification as a… Read More »
In my last post I argued that navigation based on classification schemes does not work because readers don’t classify their experiences. But while that is generally true, it is important to note that sometimes readers do classify their experiences, and that when they do, it is important that we base our navigation on those classifications.
In Web Organization is not Like Book Organization, I said that the TOC does not work at a large scale. It is worth talking a little more about why it doesn’t work, because it has important consequences for many of the navigational schemes that people propose for the Web and other large information systems. The reason… Read More »