Tag Archives: wiki

The Segmentation of Tech Comm

I was flattered that my post Technical Communication is not a Commodity was used as a catalyst for Scott Abel’s discussion with Val Swisher, Jack Molisani and Sarah O’Keefe on The Changing Face of Technical Communications, What’s Next? I had a fair amount to say in the comment stream that followed to defend my assertion that… Read More »

Do Structured Writing and Crowdsourcing Mix?

Are structured writing and crowd-sourced content on divergent paths, or can you have both? It’s a pretty hot topic right now. Sarah O’Keefe recently  tweeted: Must push XML and structure out to masses and need better tools for that @boses#lavacon Linda Urban recently tweeted this: Yep! RT @finiteattention: The problems of crowdsourced user assistance: http://xkcd.com/979#ua#techcomm… Read More »