Tag Archives | Scott Abel

The Best Job I Ever Had

The best job I ever had spanned the full spectrum of technical communication. In a response to a comment in a discussion related to my post Content Engineering is not Technical Writing, Scott Abel said: Who cares what tech writers do. There’s no future (read: great paying careers) in documenting things. That ship sailed a […]

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Dumb vs. Smart Revision

This entry is part 4 of 4 in the series Improving the content creation process

This entry is part 4 of 4 in the series Improving the content creation processSeveral readers of my posts on revision have pointed out that content gets revised for many reasons. Peter Fournier suggest a distinction should be made between dumb and smart revision. I’ll attempt to do that here. An initial distinction between dumb […]

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Why documentation analytics may mislead

I was rereading some material in the long-running do-people-read-the-manual debate (such as Tom Johnson’s If No One Reads the Manual, That’s Okay), and it struck me that there is an assumption that people on both sides of this debate are making which deserves some scrutiny. We all assume that technical documentation operates at first hand. […]

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