‘Any technology you use should be “Googlable”‘. These are the words of Bill Scott, VP Engineering, Merchant | Retail | Online Payments at PayPal, as reported by the amazing Sarah Maddox. (I say amazing because Sarah manages to lucidly and intelligently blog just about every conference session she attends. Having just helped cover the LavaCon conference, and not achieving anything like Sarah’s level of productivity or swiftness, I can only marvel at her ability.)
As a technology requirement, I have not heard this stated quite this way before, but it makes total sense. The rationale is extremely simple. Per Sarah’s report:
When you hit a problem or want to learn something, you should be able to search for and find the solution.
Search is not a feature. Search is a market.
We seem to be making a cultural choice—with our new infrastructure’s thumb heavily on the scale—to prefer to start with abundance rather than curation. Include it all. Filter it afterward.