Why is writing the only profession untouched by its tools? Larry Kunz strikes a familiar note in his recent blog post, Tools come and go. I’m still a writer. I’m a writer. Once I used a typewriter. Now I use XML editors. If I stay at this long enough, other tools will come and I’ll learn… Read More »
There is a lot of talk in tech comm today about topic-based writing, but very little about topic-based information design. This is a problem, because, in the age of the Web, and particularly of the mobile Web, topic-based information design is essential. Topic-based writing is often perceived (and practiced) as nothing more than writing in small,… Read More »
If you write, you will sometimes be misconstrued. If you read, you will sometimes misconstrue what you read. These things are part of the human condition. If you speak, you will often be misconstrued, and if you listen you will often misconstrue. These things are even more certain. But the beauty of conversation is that… Read More »