Why is writing the only profession untouched by its tools?

Why is writing the only profession untouched by its tools? Larry Kunz strikes a familiar note in his recent blog post, Tools come and go. I’m still a writer.

I’m a writer. Once I used a typewriter. Now I use XML editors. If I stay at this long enough, other tools will come and I’ll learn to embrace them.

My old typewriter is gone. But I’m the same writer I’ve always been.

The same refrain is sounded over and over again wherever writers gather. It seems almost a badge of honor among writers to proclaim that your work and the essence of what you do is unaffected by the tools you use. read more

The Design Implications of Tool Choices

Every documentation tool has a built in information design bias. When you choose a tool, be it FrameMaker, DITA, AuthorIt, a WIKI, or SPFE, you are implicitly choosing an approach to information design. If you don’t understand and accept the design implications of your tool choice, as many people do not, you are setting yourself up for expense, frustration, and disappointment.

The Segmentation of Tech Comm

Segmentation

There is a growing segmentation of the tech comm profession.

I was flattered that my post Technical Communication is not a Commodity was used as a catalyst for Scott Abel’s discussion with Val Swisher, Jack Molisani and Sarah O’Keefe on The Changing Face of Technical Communications, What’s Next? I had a fair amount to say in the comment stream that followed to defend my assertion that Tech Comm is indeed not a commodity, but since then a few other interactions have convinced me that there is another important trend in tech comm that should be recognized: the growing segmentation of the field. read more