Tag Archives: search

Why simplicity is more important than functionality in content navigation

Findability is a filtering problem. There is a whole whack of stuff on the Web. To find what you want, you have to filter it. So if you can provide your visitors with a more sophisticated filter, such as a faceted navigation or a taxonomy-based browsing experience, they will have more success finding stuff, right? Not… Read More »

Are We Causing Readers to Forget?

Could the way we organize content actually be causing readers to forget what they have read, or even why they were reading? In a post on the Technical Communication Professionals Email List, Mike Tulloch provides a link to a study from Notre Dame that suggest that walking through doors causes people to forget things  (http://newsinfo.nd.edu/news/27476-walking-through-doorways-causes-forgetting-new-research-shows/).… Read More »

Why You Hate Your CMS

Today, Alan Houser (@arh) tweeted: Before I die, I want to hear somebody speak well of their CMS. Especially in #techcomm. Surely somebody must be happy with theirs. To which I (@mbakeranalecta) replied: Indeed, but the CMS model is wrong. Can’t manage large data sets on desktop model. Can’t have good implementation of a broken… Read More »

Search vs. Query

Search and query are two different things, yet many criticisms of search seem to assume that it should behave like query. It shouldn’t, and we would be poorer if it did. I am, of course, using the words “search” and “query” in a somewhat specialized sense here. By query, I mean a formal database query,… Read More »

Are we asking too much of search?

I was listening today to Scott Abel’s interesting webinar interview with Tom Johnson, and the discussion turned to search, and when search fails. This is a common enough theme in the content community today. Search fails because people don’t use the right search terms. Search fails because people don’t know what they should be searching… Read More »