Tag Archives: roles

We Can’t Use “In Tray” Definitions for Content Roles

IN tray

Everyone in the content industry seems to be trying to define their roles these days. There are a number of new roles and titles being described, and everyone wants to know where to draw the boundaries around them. Commenting on my recent post on Content Engineering, Jonatan Lundin asked, “So is an information architect a… Read More »

Tech Comm’s Place in the Choir

All God’s creatures got a place in the choir Some sing low and some sing higher Bill Staines Traditionally, technical manuals have been written as if they were the only source of information on a product. Of course, the manual was never really the only source. There have always been neighbors, friends, colleagues, retailers, user’s… Read More »