Tag Archives: paradox of sense making

Successful Patterns are the Best Guide to Information Design

This entry is part 2 of 4 in the series Topic Patterns

I am very grateful to Jonatan Lundin for a lengthy conversation on the subject of topic patterns because it helped me to crystalize something important about the basis for the principles of EPPO information design and how they are derived. Approaches based on psychology Traditionally, theories of information design have been psychologically based. Researchers (usually… Read More »

Passive vs. imperative linking

Summary: Writers worry about whether links will distract users. To discuss this concern, we need to begin by distinguishing between imperative links that command the reader to click and passive links that merely make finding ancillary material easier. Tom Johnson wrote a post recently in which he raised an important question about linking, and referred… Read More »

What is Minimalism?

Ask what minimalism is (in a Tech Comm context), and you are likely to get a recitation of the four principles of minimalism. Per JoAnn Hackos, the four basic principles of minimalism are ♦ Principle 1: Choose an action-oriented approach ♦ Principle 2: Anchor the tool in the task domain ♦ Principle 3: Support error… Read More »