I was reading JoAnn Hackos article on easy DITA authoring solutions and it got me thinking about what the word “easy” means in regard to DITA or any similarly complex technology. Can an editing interface make DITA easy? Some DITA consultants that I know complain bitterly about tools that make that claim. DITA may be many… Read More »
The “what” in “what you see is what you get” is not always “formatting”. Authors need WYSIWYG (What You See is What You Get) displays to work effectively. This is basic ergonomics. If you can’t see the thing you are supposed to be creating, you will have a hard time creating it well. But while authors… Read More »
Do we write documentation to fulfill a responsibility, or to create a business asset? Are we striving to meet a set of requirements pronounced by either convention or regulation, or are we striving to increase corporate revenues and contribute to shareholder value? The question is provoked by an interesting discussion with Jonatan Lundin in the… Read More »