Improving First Run Quality

The enormous improvements in quality and productivity that have occurred in industry over the last several decades can, in large part, be attributed to a focus on improving first-run quality. In traditional production line environments, the golden rule was never to stop the production line. Any faults that might occur or be noticed while the product was on the production line were to be allowed to pass on, to be found and fixed in post production testing. Come hell or high water, though, the line must never stop. read more

Fine chunking and translation apparently don’t mix either

The one concession I have been willing to make to the fine chunking characteristic of many DITA implementations is that it was a boon to translation. Apparently not so, according to a recent blog post on Content Rules.

The problem is that fine chunking tends to obscure context, making the content impossible to translate reliably. And the real kicker in this problem is that even if the translator is given the means to see the content in the current context or contexts, the source may be reused in new contexts later without the translator being involved again or ever seeing the content in its new context. (This is where the savings are realized, after all.) read more