Tag Archives: lean

Don’t Lean on Development’s Agile Process

Don’t just try to fit into development’s agile process. Create your own lean content development process. Technical writers are increasingly finding themselves involved in the agile process of the development organization.  The most common way this happens is that a writer gets assigned to the team for a sprint and is expected to produce documentation… Read More »

Reducing writer errors

This entry is part 3 of 4 in the series Improving the content creation process

One of the most consistent responses I have received to my posts on revision as waste (Improving First Run Quality, and Revision, Waste, and Evenness) is some variant of “mistakes happen”. Some felt I was blaming writers, or even questioning their integrity. (Such comments were much more prevalent on LinkedIn than on the blog itself.) Actually,… Read More »

Revision, Waste, and Evenness

This entry is part 2 of 4 in the series Improving the content creation process

A couple of weeks ago, in a post titled Improving First Run Quality, I cause a kerfuffle, and some questioning of my sanity, by suggesting that rather then celebrating revision as an essential part of the writing process, we should regard it as a sign that the writing process is flawed. Today I wish to… Read More »