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Improving First Run Quality

This entry is part 1 of 4 in the series Improving the content creation process

The enormous improvements in quality and productivity that have occurred in industry over the last several decades can, in large part, be attributed to a focus on improving first-run quality. In traditional production line environments, the golden rule was never to stop the production line. Any faults that might occur or be noticed while the… Read More »

Revision, Waste, and Evenness

This entry is part 2 of 4 in the series Improving the content creation process

A couple of weeks ago, in a post titled Improving First Run Quality, I cause a kerfuffle, and some questioning of my sanity, by suggesting that rather then celebrating revision as an essential part of the writing process, we should regard it as a sign that the writing process is flawed. Today I wish to… Read More »

Reducing writer errors

This entry is part 3 of 4 in the series Improving the content creation process

One of the most consistent responses I have received to my posts on revision as waste (Improving First Run Quality, and Revision, Waste, and Evenness) is some variant of “mistakes happen”. Some felt I was blaming writers, or even questioning their integrity. (Such comments were much more prevalent on LinkedIn than on the blog itself.) Actually,… Read More »

Dumb vs. Smart Revision

This entry is part 4 of 4 in the series Improving the content creation process

Several readers of my posts on revision have pointed out that content gets revised for many reasons. Peter Fournier suggest a distinction should be made between dumb and smart revision. I’ll attempt to do that here. An initial distinction between dumb revision and smart revision might be that smart revision adds value and dumb revision… Read More »