Is There a Reproducible Method for Explanation?

In a recent LinkedIn discussion on “Most important competencies for technical writers“, I commented that the most important skill for technical writers was explanation, and that the ability to write and the ability to explain are not the same thing, and that the ability to explain is significantly less common that the ability to write well enough.

This scarcity of natural ability to explain well, I argued, is why we need to pay attention to tools and structure, because we need to find ways to help people who do not have a natural gift for explanation to explain things at least reasonably well. Tacitly, this argument suggests that there is a reproducible method for explaining things. read more