Monthly Archives: May 2012

The Design Implications of Tool Choices

Every documentation tool has a built in information design bias. When you choose a tool, be it FrameMaker, DITA, AuthorIt, a WIKI, or SPFE, you are implicitly choosing an approach to information design. If you don’t understand and accept the design implications of your tool choice, as many people do not, you are setting yourself… Read More »

I am a Content Strategist

A couple of weeks ago, I wrote a post asking Am I a Content Strategist? In response, Sarah O’Keefe tweeted “If you’re not, then nobody is.” — which is good enough for me. The question wasn’t really about me, of course. It was a question about the nature of content strategy. Was content strategy a field (in… Read More »