I was astonished at Sarah Maddox’s statement, in her guest post Why don’t technical writers use wikis — or do they? on I’d Rather be Writing, that wikis are not good at topic-based writing. Huh? Wikis are all about topic-based writing. In fact, it is the only type of writing they really support.
What’s wrong here? It certainly isn’t that Sarah does not understand wikis. If you want to know about using wikis in technical documentation, Sarah is the first person you want to talk to. If anyone knows wikis, it’s Sarah. She’s even written a book on the subject. What’s wrong, apparently, is that the term “topic-based writing” seems to have been corrupted or co-opted and robbed of its proper meaning. This is serious, and it needs to be fixed.