Tag Archives | Tom Johnson

Want Respect? Get out of Publishing

I recently wrote the following in a comment on Tom Johnson’s blog post What Tools Do Technical Writers Use: That writers are still expected to do their own publishing strikes me as one of the tragedies of the profession, and a major part of why tech pubs does not get the respect it thinks it […]

Continue Reading

Why documentation analytics may mislead

I was rereading some material in the long-running do-people-read-the-manual debate (such as Tom Johnson’s If No One Reads the Manual, That’s Okay), and it struck me that there is an assumption that people on both sides of this debate are making which deserves some scrutiny. We all assume that technical documentation operates at first hand. […]

Continue Reading