Tag Archives | DITA

The Importance of Feedback to CMS Health

The transition from DTP to structured writing continues to be a bumpy one, and content management issues continue to plague many implementations. In many cases, the content management strategy depends on writers structuring things properly and they fall apart when writers fail to do so. For instance, reuse of chunks of information ought to make […]

Continue Reading

The Reader is the Enemy

Noz Urbina asks, Is Communication Mired in the Past? Well, yes, obviously. Most of the tech comms world is still making books in FrameMaker. But also no, because the problem is more profound than the words “mired in the past suggest”. People get mired in things through carelessness or misfortune. They want to get out, […]

Continue Reading