Bottom-Up Information Architecture Behind the Firewall

This entry is part 2 of 7 in the series Bottom-Up Information Architecture Q and A

This is the second of the questions from my TC Dojo presentation on Information Architecture Bottom Up. Q: What happens when the information is behind a wall, such as proprietary applications? How is a bottom-up approach better in that type of scenario? A: The Web is the ultimate bottom-up information architecture. The Web is far […]

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Bottom-Up Information Architecture Q and A – Part 1

This entry is part 1 of 7 in the series Bottom-Up Information Architecture Q and A

I got a number of really good questions following my TC Dojo session on Bottom-up Information Architecture (below). I want to address the questions in a little more depth than was possible in the webinar. Q: I’ve attended multiple Every Page is Page One webinars. They get bogged down in theory but never explain what tasks […]

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You can’t size topics for specific information needs

This entry is part 4 of 4 in the series Topic Patterns

One of the biggest traps in topic-based writing it the attempt to size topics so that each one meets exactly one user information need. It is tempting to suppose that this is the point of topic-based authoring. If the book is the wrong size because people only use them to look up bits of information, […]

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Successful Patterns are the Best Guide to Information Design

This entry is part 2 of 4 in the series Topic Patterns

I am very grateful to Jonatan Lundin for a lengthy conversation on the subject of topic patterns because it helped me to crystalize something important about the basis for the principles of EPPO information design and how they are derived. Approaches based on psychology Traditionally, theories of information design have been psychologically based. Researchers (usually […]

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Subject First; Context Afterward

In communication, they say, context is everything. Actually, “everything” consists of context and subject. Useful information is subject in context. The question is, which comes first: context or subject? In the book era, the content search pattern was: context first, subject afterwards. That is, suppose you deliver three different products and have released three different versions of […]

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