Why Your Content Needs More Links

Technical Communications needs to make far greater use of linking than it does today. Here’s why. In a blog post WordPress for Beginners: Too Many Choices? Sufyan bin Uzayr quotes an email from novelist Meg Justus about her frustrations trying to get started with WordPress: The reason I’m finding self-hosted WordPress so complicated is that it asks me to find […]

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The Best Job I Ever Had

The best job I ever had spanned the full spectrum of technical communication. In a response to a comment in a discussion related to my post Content Engineering is not Technical Writing, Scott Abel said: Who cares what tech writers do. There’s no future (read: great paying careers) in documenting things. That ship sailed a […]

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Changing the “what” in WYSIWYG

The “what” in “what you see is what you get” is not always “formatting”. Authors need WYSIWYG (What You See is What You Get) displays to work effectively. This is basic ergonomics. If you can’t see the thing you are supposed to be creating, you will have a hard time creating it well. But while authors […]

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I am a Content Engineer

In the closing keynote of the 2013 LavaCon conference, Ann Rockley talked about the rising importance of content engineering in content strategy. A content engineer, Ann explained, is someone with one foot in the technology world and one foot in the content world. Last year I wrote a pair of posts on my hesitation about […]

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