Archive | The Web is a Colloquium

The Governess

The Value of Collegiality in Technical Communicaiton

Society’s attitudes towards written communication are changing. This is not simply a matter of the eternal development of language, though that, of course, goes on, and at an accelerated pace in any time of great social or economic change. There is also a difference in the relationship between the writer and the reader. We might easily […]

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Meeting.

Correcting our Publication Skew

Technical communicators and content strategists tend to have a skewed view of communications. We tend to think of communications principally in terms of publications. But publications have never been the sole or even primary means by which communication takes place, and in the age of the Web, the role of publications in communication is diminishing. As I have […]

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Proactive Tech Comm

Traditionally tech comm ended when the product was released to manufacturing. We are slowly moving away from that outdated approach and towards an approach that supports the product throughout it life cycle, especially through forums and other social media. But even when we do this, the pattern tends to be reactive. We wait for a customer […]

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On Being Misconstrued

If you write, you will sometimes be misconstrued. If you read, you will sometimes misconstrue what you read. These things are part of the human condition. If you speak, you will often be misconstrued, and if you listen you will often misconstrue. These things are even more certain. But the beauty of conversation is that […]

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