Archive | Process and Politics

The process and the politics of technical communication.

PDF in a Bottom-up Information Architecture

This entry is part 7 of 7 in the series Bottom-Up Information Architecture Q and A

This entry is part 7 of 7 in the series Bottom-Up Information Architecture Q and AThis is another in a series responding to questions from my TC Dojo series on Bottom-up Information Architecture. Q: We are still frequently requested to deliver PDFs. What is the impact of this new way of writing when the deliverable […]

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Content is a Republic

I’d thought the Content is King debate was over, but I saw it rearing its jester’s head once again recently. Argh! “Content is King” is a phrase that seems to have come out of content marketing to express the simple idea that content is now the most important form of marketing. Which is actually a […]

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Successful Patterns are the Best Guide to Information Design

This entry is part 2 of 4 in the series Topic Patterns

This entry is part 2 of 4 in the series Topic PatternsI am very grateful to Jonatan Lundin for a lengthy conversation on the subject of topic patterns because it helped me to crystalize something important about the basis for the principles of EPPO information design and how they are derived. Approaches based on psychology […]

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I am a Content Engineer

In the closing keynote of the 2013 LavaCon conference, Ann Rockley talked about the rising importance of content engineering in content strategy. A content engineer, Ann explained, is someone with one foot in the technology world and one foot in the content world. Last year I wrote a pair of posts on my hesitation about […]

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